Frequently Asked Questions


    After choosing your preferred plan and loading credits to your account, choose your preferred lawyer from our list, and you will be able to message, video call, or book an appointment with our lawyers! If you already have a legal need, submit your legal query and receive offers from trusted lawyers.

  • Where can I download the app?

    Legalex is available for download in the App Store and Google Play Store.

  • What is the difference between credits, chat, and submit a legal need?

    If you are still unsure about what you need from a lawyer, you can consult with a lawyer through chat or video call. Through chat or video call, you are able to explain your issue and get valuable feedback. If you already know what you need, you can submit your issue and receive offers from Lawyers.

  • HOW CAN I book an appointment or video chat with a lawyer?

    To book an appointment or video chat, you need to load credits to your Legalex account and choose a lawyer that best suits your needs.

  • How do I purchase a plan or chat with a lawyer?

    To purchase a plan, you need to select your preferred service within the app, and you will be presented with the different options for each service.  After choosing your preferred plan according to your legal needs, you can choose your preferred lawyer from our roster.

  • Who can I contact for support?

    For any concerns or questions about Legalex, feel free to send a message on our Facebook page, email or through our blue messenger icon on the lower right to send us your concerns!

  • How can I pay?

    Legalex partnered up with Paymongo, a trusted payment gateway system that aceepts credit card, gcash, and grabpay.